{"id":769,"date":"2019-11-18T09:46:55","date_gmt":"2019-11-18T09:46:55","guid":{"rendered":"https:\/\/www.strandchaletkatwijk.nl\/algemene-voorwaarden\/"},"modified":"2026-02-11T10:57:53","modified_gmt":"2026-02-11T10:57:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.strandchaletkatwijk.nl\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span style=\"font-weight: 400;\">These General Terms and Conditions apply to the rental and reservation of a beach chalet from<\/span><\/p>\n<p><b>Strandchalet Katwijk B.V.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Boulevard Zeezijde 35<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">2225 BB Katwijk<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">www.strandchaletkatwijk.nl<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Phone nr: +31 (0)71 401 2314<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">registered with the Dutch Chamber of Commerce under company number 76213218<\/span><\/p>\n<ol>\n<li><b> Reservations<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Through the website. You can make reservations through our website, www.strandchaletkatwijk.nl. We will consider your reservation to be final the moment we receive your payment. You will receive an email confirming your reservation within 24 hours.<\/span><\/p>\n<p>Confirmation: The lessor will confirm your reservation immediately after receiving your reservation, either through the website or by email. You are kindly requested to check whether all the information included in the confirmation email is correct. If you still haven\u2019t received a confirmation email 24 hours after making your reservation, please contact us at info@strandchaletkatwijk.nl. A reservation is only final after a receipt confirmation.<br \/>\nTogether, our confirmation email and your agreeing to the present terms and conditions will form a preliminary lease between the person to whom the confirmation email is addressed (the lessee) and the sender (the lessor). Strandchalet Katwijk B.V. only accepts reservations made by persons aged 21 and older. We do not allow groups of adolescents and pets on the premises.<\/p>\n<p>Strandchalet Katwijk B.V. is not liable for technical excesses or malfunctions in the payment or reservation system. Transactions received incorrectly will be returned by return.<\/p>\n<p data-start=\"0\" data-end=\"344\"><strong data-start=\"0\" data-end=\"19\">2. Rental costs<\/strong><br data-start=\"19\" data-end=\"22\" \/>The rental price includes the rental of the beach chalet as stated on the website <a class=\"decorated-link\" href=\"http:\/\/www.strandchaletkatwijk.nl\" target=\"_new\" rel=\"noopener\" data-start=\"104\" data-end=\"130\">www.strandchaletkatwijk.nl<\/a>, water, electricity and VAT, kitchen package (consisting of a dishcloth, washing-up brush and sponge), 1 parking space per booked chalet in a covered and secured parking garage, 2 beach beds and outdoor furniture.<\/p>\n<p data-start=\"346\" data-end=\"733\"><strong data-start=\"346\" data-end=\"383\">The rental price does not include<\/strong><br data-start=\"383\" data-end=\"386\" \/>Tourist tax \u20ac2.26 per person per night.<br data-start=\"425\" data-end=\"428\" \/>Mandatory linen package \u20ac15.00 per person (consisting of pillowcase, mattress cover and duvet cover, bed linen and 2 towels)<br data-start=\"552\" data-end=\"555\" \/>Final cleaning \u20ac80.00 (You must leave the beach chalet broom-clean and free of dishes upon check-out; additional cleaning costs of \u20ac30.00 apply if the beach chalet is left dirty)<\/p>\n<p data-start=\"735\" data-end=\"768\"><strong data-start=\"735\" data-end=\"766\">Excluded (optional to book)<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"769\" data-end=\"958\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-start=\"769\" data-end=\"830\">\n<p data-start=\"771\" data-end=\"830\">Children\u2019s package \u20ac15.00 (children\u2019s bed and high chair)<\/p>\n<\/li>\n<li data-start=\"831\" data-end=\"958\" data-is-last-node=\"\">\n<p data-start=\"833\" data-end=\"958\" data-is-last-node=\"\">We can only offer one parking space per accommodation. In case of loss or theft of the parking card, \u20ac200.00 will be charged.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><b> Payments<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Reservations must be made and paid for exclusively through www.strandchaletkatwijk.nl, using one of the payment options provided on the website.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We will consider your reservation to be final as soon as we have received your payment. If we do not receive your payment within 7 days, we will cancel your reservation. If this happens, you will no longer have any claim to the beach chalet. If you wish to rent the chalet anyway, you will have to make a new reservation.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">One week before your arrival, you will receive another email from us, in which we will provide you with the latest information with regard to your reservation and up-to-date information on the village of Katwijk.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You will be able to pick up the keys to your beach chalet from the nearest beach pavilion upon showing your confirmation email. Please note that you will be asked to show proof of identity. You can find various information in your welcome email, including which beach pavilion to check in at.<\/span><\/p>\n<ol start=\"4\">\n<li><b> Changing or cancelling your reservation<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Changing your reservation<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In case of changes up to 28 days before the start of the rental period, a change may be submitted once free of charge. For a second or subsequent change, or within 28 days of rental, \u20ac 20 per change will be charged. Changes are understood to mean: changing personal data, booked arrangements, number of people, an assignment. Changes do not include: Changing the date of your reservation to an earlier or later time. If you wish to change the reservation date, this will be marked and calculated as a cancellation. The date change is therefore calculated according to the cancellation scale below.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Cancelling your reservation<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In addition, the following fees will apply if you cancel your reservation:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you cancel your reservation between twelve and eight months (exclusive) prior to the day of your scheduled arrival: 10% of the rental fee;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you cancel your reservation between eight and four months (exclusive) prior to the day of your scheduled arrival: 25% of the rental fee;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you cancel your reservation between four months and 42 days (exclusive) prior to the day of your scheduled arrival: 50% of the rental fee;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you cancel your reservation between 42 (inclusive)and 28 days (exclusive) (prior to the day of your scheduled arrival: 75% of the rental fee;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you cancel your reservation from the 28th day up to and including the day of your scheduled arrival, and if you terminate your stay at the chalet prematurely: 100% of the invoice amount;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you cancel your reservation prior to the start of the rental period, you must confirm the cancellation in writing or by email, stating your name and reservation number.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Cancellation by the lessor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The lessor reserves the right to cancel the lease if the information the lessee has provided has proven to be incorrect, if the incorrect information is likely to have a negative impact on the beach chalets.<\/span><\/p>\n<ol start=\"5\">\n<li><b> House rules<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">You can check in after 15:00. If you expect to arrive after 17:00, please notify us by phone on +31 (0)71 401 2314.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Please check out before 10:00 on your day of departure. If you intend to leave before 8:00 on the day of your departure, please notify us on the evening before your check-out.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The beach chalets have a maximum occupancy of 4 persons. You are not allowed to exceed this maximum capacity. If you are found to be in breach of this rule, we will have the right to terminate your stay at once.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You are not allowed to:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2022 Smoke or burn incense inside the beach chalet<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2022 Bring and use your own equipment, such as barbecues, blowtorches, deep-frying pans, electric stoves, griddles, infrared lamps and other electric heaters\/devices.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2022 Bring pets<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2022 Store goods outdoors.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2022 Light open fires or have barbecues near the beach chalets or on the beach (this is prohibited by the fire brigade and the Katwijk local authorities).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you inconvenience other guests or cause damage to the beach chalet, the inventory or other guests, you run the risk of being asked to leave the chalet.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You are kindly requested to refrain from causing any loud noise after 22.30.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Lessees are required to observe all other house rules as laid down in the welcome folder you will find in the beach chalets. This information can also be found free of charge at Strandchalet Katwijk B.V.\u2019s reception desk.<\/span><\/p>\n<p>If your reservation is terminated prematurely, whether or not by Strandchalet Katwijk B.V. or by not complying with the house rules and general terms and conditions, the tenant is under no circumstances entitled to a return, refund or compensation in any other form.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"6\">\n<li><b> Liability<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We expect you to treat the scenery, your surroundings and the beach chalets with respect.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The person in charge of the booking (as named in the confirmation email) will be responsible for ensuring proper conduct in and around the beach chalet. Any breakage or loss of, or damage to, the chalet or its inventory that arises during the period you and\/or other guests are using the chalet, regardless of whether it is due to an act or omission on your part and\/or on the part of any third parties who are in the house with your permission, must be reported at once by the person in charge of the booking to the people working the bar of the beach pavilion that comes with your chalet.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Strandchalet Katwijk N.V. shall not accept any liability for the theft or loss of, or damage to, either objects or persons, regardless of the nature of said theft, loss or damage, during or due to a stay at one of its beach chalets, unless said theft, loss or damage is due to wilful misconduct or gross negligence on the part of Strandchalet Katwijk B.V. or one or more of its employees.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Strandchalet Katwijk B.V. shall not be liable for service interruptions or shortcomings in services provided by third parties.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You hereby indemnify Strandchalet Katwijk B.V. from any and all liability for damage suffered by third parties due to any act or omission on your part or on the part of other users, your fellow travellers or third parties who were present in your section of the beach with your permission.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Strandchalet Katwijk B.V. explicitly reserves the right to carry out necessary maintenance work at your beach chalet or another facility during your stay at the chalet, and you shall not be entitled to any form of compensation for any inconvenience caused by this fact.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Such maintenance work shall only be carried out to improve the quality of the pavilion and of your stay at the beach chalet.<\/span><\/p>\n<ol start=\"7\">\n<li><b> Complaints procedure<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Strandchalet Katwijk B.V. is committed to ensuring that you have a pleasant stay. However, despite our best efforts, you may run into a situation about which you wish to lodge a complaint.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Any issues preventing you from enjoying your stay must be reported on the spot, thus allowing Strandchalet Katwijk B.V. to remedy the situation.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"8\">\n<li><b> Other provisions<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">This lease is governed by Dutch law.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">All prices and fees mentioned in the lease are subject to change. We shall not be bound by obvious mistakes or errors.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">All previous publications shall lapse upon the publication of these General Terms and Conditions in February 2026.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; 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